TRIGGER SOFT CO., LTD. (“the Company”) complies with the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization, the Act on the Protection and Use of Location Information, and other applicable laws. This Privacy Policy explains how we collect, use, and protect your personal information.
| Category | Items |
|---|---|
| Sign-up (required) | Email address, password (stored encrypted), birth year (age check) |
| Social login | Identifier and email provided by the provider (Kakao, Google, Apple) |
| Profile (optional) | Nickname, profile image |
| Merchant (store owner) sign-up | Business name, business registration number, manager name/contact/email, settlement payment details |
| Collected automatically during use | Device info (OS, model), IP address, access/usage logs, push token, location data (GPS coordinates and identifiers of nearby access points when store proximity is determined) |
| 1:1 store chat | Message content you enter (including automatic translation) |
| Website contact form (pathwave.link) | Name, email address, message, IP address (abuse prevention) |
| Launch notification sign-up | Email address, preferred platform (iOS/Android), sign-up page |
Collection method: entered directly by the user during sign-up and service use, or generated/collected automatically during use.
In principle, personal information is destroyed without delay once its purpose is achieved or upon account withdrawal. The following are retained as required by law.
| Item | Period | Legal basis |
|---|---|---|
| Contracts, withdrawal of subscription, payment & supply records | 5 years | E-Commerce Act |
| Consumer complaint/dispute records | 3 years | E-Commerce Act |
| Advertising/display records | 6 months | E-Commerce Act |
| Login (access) records | 3 months | Protection of Communications Secrets Act |
| Abuse report handling records | 6 months | Network Act |
| Website inquiries | 1 year after reply | Internal policy |
| Launch notifications | Upon unsubscribe, or within 90 days after the launch email | Internal policy |
Upon withdrawal, your own chat messages are anonymized after 30 days; after a 30-day recovery grace period, data other than legally required records is permanently deleted.
The Company does not provide personal information beyond the scope stated in this policy, except: (i) when you give explicit prior consent, or (ii) when required by law or by lawful request of investigative authorities.
| Consignee | Task |
|---|---|
| Payment gateway (PG) | Payment, settlement, and refunds |
| Cloud infrastructure provider | Data storage and server operation |
| Email/notification (push/SMS) provider | Verification codes and notifications |
| Machine translation provider | Automatic translation of chat/content |
You may at any time request access, correction, deletion, or suspension of processing, or withdraw consent (account withdrawal). Use Settings > Account in the app, or contact the Privacy Officer below. For deletion without the app, see the Account Deletion page.
The service is not directed to children under 14. For email sign-up, birth year is verified to restrict users under 14; for social login, age is verified when accessing age-restricted content. The app store content rating also helps restrict younger users.
For privacy-related complaints, you may contact Korea’s Personal Information Dispute Mediation Committee (kopico.go.kr, 1833-6972) or the Privacy Infringement Report Center (privacy.kisa.or.kr, 118).
Any additions, deletions, or modifications to this policy will be announced within the service at least 7 days before they take effect.